FAQ

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The biggest question of all – Why should you book me?

 

If you are looking for a photographer, look no further because I am the perfect person for the job! There are plenty of reasons to book me, but the most important one is that I am unique. My hardworking attitude and approachable demeanor make me a one-of-a-kind photographer, and when you book me, you are booking my unique style. I have been told time and time again that I am fun, engaging, and make the atmosphere incredibly relaxed, putting even the most nervous subjects at ease. That’s why I am able to capture incredible moments that you will be able to look back on forever.

Another reason to choose me is my incredibly competitive pricing. My packages are unbeatable when it comes to the quality of service and images you will receive. Plus, I am fully covered by public liability insurance, and as I work at the local hospital and look after children, I am DBS/CRB checked and cleared so you can rest assured that I am perfect for the job!

FAQ

Do you only photograph Weddings?

Thank you for reaching out! It's wonderful to hear that you're interested in my services. I'm thrilled to say that my photography business covers a diverse range of shoots and events, and I'd be more than happy to discuss any options that might fit your needs. In addition to Wedding Photography, I also have a range of packages for family portraits, maternity shoots, boudoir photography and run photoshoot experiences where you get your hair and makeup done by a professional and we capture some stunning images! You can find further information about all of my offerings - including pricing and package details - by visiting the Services Page on my website (which you can find by clicking on the link here).

When will we see the photos?

I will post summery sneak peak of the shoot to my Facebook page and Instagram Page a couple of days after the wedding. If you do not wish for me to do this then please let me know. Depending what package you went for depends on how long it takes to deliver the complete package. A guide time for wedding photos is 3-6 weeks. At the very most I guarantee you will have the package you ordered no later then 2 calendar months from the next working day after the wedding.

For other photoshoots such as modelling or family shoots my normal turn around time is 2 weeks. (Please note if you request a larger number of images then it may take longer but you will be advised of this prior to shooting.)

Will we get hi-res (large, print-size) photos?

Yes. the hi-res photos are perfect for you to print yourself. The low-res photos are for posting onto social media.
Super hi-res photos (for canvases and very large portraits) can be purchased at an additional price per photo.

Do you mind us sharing your links and photos on social media?

Please do, I encourage it! Everyone wants to show off their photos to friends and family! I would be grateful if you credit Treasure the Moments though. Tagging/Sharing is a lovely way to do this.

Do you do group photos? (Wedding)

Yes about 6-8 group shots after the ceremony. It will help massively if you can arrange someone to help coordinate this though. It can help save a lot of time.

Can you hold a date for us?

A deposit secures the date for you. Without a deposit you run the risk of someone else booking your special date! Do not delay as until a deposit has been received I cannot hold a date.

How long have you been a wedding photographer?

Treasure the Moments started in 2017. I am hired by you and apart from some ground rules, I will do everything in my power to make your day a wonderfully memorable one. My reviews speak for themselves.

What experience do you have with children?

Being a daddy to two amazing kids has been one of the most enriching and fulfilling journeys of my life. In addition to being a father, I also had my own childcare business where I worked extensively with children aged from as young as 9 months to 5 years old. My commitment to providing excellent care for these children was unwavering and I always strived to create a safe and nurturing environment for them. However, I later decided to close my business so that I could devote my time to pursuing other interests, such as my passion for photography. During my time in the childcare business, I also had the opportunity to care for older children before and after school as well as during school holidays. In addition to this, I have also worked on a children's ward in a hospital and gained valuable experience working with children with different types of illnesses and conditions.

We’re on a budget. Can we have a discount?

Most couples are on a budget, I have priced my packages very competitively so I do not offer discounts. If you compare my services with other local photographers you will see I offer more extras for less money.

A friend has a good camera and has offered to snap our wedding, Why hire a professional wedding photographer at all?

Choosing the right wedding photographer is a crucial decision that should not be taken lightly. While it may seem like a cost-effective option to have your friend take your wedding photos, it's important to consider the many factors that contribute to capturing beautiful, lasting memories of your special day. Professional wedding photographers invest time and effort into getting to know their clients, understanding their unique needs and preferences, and planning accordingly. They have confidence, experience, and the ability to handle large crowds while making everyone feel at ease. Wedding photography is not just about taking pictures - it's about capturing the essence of the day, the joy, and the celebration. Each wedding is different, and hiring a professional photographer can help ensure that your memories are captured in the best possible way!

I am nervous and not used to the camera. Will this be a problem?

I completely understand where you're coming from. It is very common for people to not feel comfortable in front of the camera, whether it be due to nerves or simply feeling unsure about how to pose. However, there is no need to worry because I believe that everyone has the ability to look great in photos. As someone with experience in assisting others with their poses in front of the camera, I am confident that I can help you too. My approach is to give gentle direction and offer tips and tricks to help you achieve the results you want. So, please feel free to relax and let me guide you through the process. I am here to make sure you end up with stunning photos that you will treasure forever. Most of the time you won't realise I am taking photos at all!

I want to do a boudoir shoot and perhaps give my partner an album as a gift on the morning of the wedding. But I’ve never done Boudoir or anything like it before. Help!

If you're considering booking a photography session, I just want to say that I am absolutely on board with your decision. I truly believe that having a moral support system can work wonders, especially when it comes to this particular style of photography. You can bring a friend or family member for moral support if you like. I want you to know that I will do everything in my power to make you feel at ease during your shoot. You can rest assured that I will be a respectful and professional presence throughout the entire shoot, and I will do my utmost to keep your modesty intact at all times. Whether you need an outfit change or just a break to grab your dressing gown, I am here to make sure that you feel comfortable and confident throughout the entire process. If you're still feeling a bit unsure or intimidated, please feel free to check out some of the testimonials and reviews from past clients - they speak volumes about the level of professionalism and understanding that I bring to each and every session.

We’re getting married abroad – do you travel?

I love to explore new places and get to know different cultures, and I can think of no better way to do that than through my work. Rest assured that I am fully equipped for any journey, as I hold a valid passport, have up to date vaccinations and my insurance covers me anywhere in the world. This means that I am prepared for any contingency, and I can focus fully on the task at hand. Please do not hesitate to get in touch with me to discuss any further details or questions.

What happens if you’re ill on the day?

I feel this question has only really been asked since the pandemic. I have updated my policies to ensure that I am doing everything I can to keep myself and my clients safe. However, please know that only a very serious illness would prevent me from fulfilling my commitment to shooting your wedding.

Even in the unlikely event that I was physically unable to be there (for example, due to an unexpected hospital admission) I am dedicated to finding a suitable replacement who will be able to capture all of the special moments of your wedding day. I am a member of several professional groups that cover these last minute issues and I would commission another Photographer to cover. I would then process all the images in the style I am known for. My top priority is ensuring that you have beautiful, high-quality photos that you will cherish for a lifetime. So if the unexpected does happen, you can relax and know that I've got you covered.

Who owns the copyright of the images?

As the owner and creator of these images, I want to make sure that their usage is respectful and within legal boundaries. Therefore, I kindly request that you take a moment to familiarize yourself with my copyright policy, which can be found on my website at treasurethemoments.co.uk/photography/policies/copyright.

I do allow for personal usage of my images, such as printing and displaying them in a non-commercial setting. However, to ensure that the integrity of my work is maintained, I ask that you refrain from editing or altering the photos in any way, as this would be a violation of the copyright.

It is important to note that commercial or marketing usage of these images is prohibited without prior written consent. If you are interested in using them for such purposes, please reach out to me for permission first. I am happy to consider any proposals for the images to be used for this purpose but I reserve the right to say no. By respecting my copyright policy, you demonstrate your appreciation for the time, effort, and creativity that went into producing these images.

Do we get edited images? Can we have the RAW/Original files?

The answer is simple. "No", "Never". It is standard practice for photographers not to share their RAW images. To avoid disappointment, please do not ask, as the answer will always be the same without exception. You do not need the RAW files. Each RAW image is about 20MB-40MB. As with all photographers, unedited raw files by themselves look terrible. Furthermore, the RAW files are unsupported by the ordinary computers. When I take the photo, I usually do it with the processing in mind. I take pride in my edits, and making the photos I take look wonderful is all part of the service.

You will receive the processed stunning images in the .jpeg format in high resolution, completely watermark-free. Some photographers charge extra for higher resolution images, but I include them as part of the package!

So, Where do we go from here?

If you would like to book a consultation with me, feel free to get in touch! I'd love to come and meet with you, and we can discuss all the details. If you choose to move forward, we'll need to fill out a Photography Contract, which will legally bind us to the agreed terms. Once a deposit is made, I'll be all set to photograph your special day!

About a month before the big day, we can meet at your wedding venue (if possible) to finalize everything and make sure we're on the same page. And of course, I'm always here to answer any questions or concerns you have via text or email.

For more information, please check out my Policies & Procedures,

Thanks so much,
Wayne - Photographer
Treasure the Moments Photography